Returns & Refunds
At Mashup Wear, we want you to be completely satisfied with your purchase. We offer a hassle-free return policy that allows you to return any item within 14 days of purchase for a full refund or exchange. Here are some important details about our return policy:
- To be eligible for a return, the item must be in its original condition, with all tags attached and packaging included.
- You must have a proof of purchase (receipt, order confirmation, or packing slip) to initiate a return.
- The customer is responsible for any return shipping costs unless the item was received damaged or defective.
- Refunds will be issued to the original form of payment within 7-10 business days after the returned item is received and inspected.
We take pride in the quality of our products and strive to provide you with a great shopping experience. If for any reason you are not satisfied with your purchase, please contact us at info@mashupwear.com and we will do our best to resolve any issues.